1. Refund Eligibility

• Refunds are only considered for items that are defective, damaged, or incorrect upon arrival.

• Items must be unused, unworn, and in their original packaging.

​

2. Time Frame for Requests

• Refund requests must be submitted within 3 days of receiving your order. Any requests beyond this period will not be eligible.

​

3. Request Process

• Email us at hello@shopshewon.com with your order number, clear photos of the issue, and a detailed description.

• Our team will review your case within 7 business days and determine if a refund is applicable.

​​

4. Non- Refundable Situations

• Refunds will not be provided for:

  • Change of mind.

  • Incorrect sizing (please refer to our size guide before purchasing).

  • Items purchased on sale or during promotional periods.

• Items that show signs of use, wear, or damage caused after delivery are not eligible for refunds.

 

5. Return Costs

• Approved returns must be shipped back at the customer’s expense. Refunds will only cover the item cost, excluding any shipping fees.

 

6. Processing Time

• Approved refunds will be processed within 10 business days after we receive the returned item.

 

🌟 Need Assistance?
We’re happy to help if you have questions about your order. Feel free to reach us at hello@shopshewon.com. Please note that our refund policy is final, and exceptions will not be made.